Airline COVID-19 Update: Virgin Australia

With airlines starting to fly again, there are new processes in place to keep passengers and airline stuff safe.

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Virgin Australia has implemented the following:

  • A pre-departure COVID-19 health questionnaire will be rolling out as part of the check-in process, which all guests will be required to complete in full.
  • Guests are encouraged to bring and use their own face masks and hand sanitiser for their journey. Face masks and sanitiser are available to guests onboard.
  • To limit face-to-face interaction, Virgin encourages all guests to check-in online wherever possible, using the Virgin Australia app, or via the Virgin Australia website.
  • At the airport, self-service kiosks at major ports being sanitised regularly, and guests are to observe social distancing rules.
  • Inflight catering has been simplified to reduce unnecessary contact between guests and cabin crew. Complimentary tea, coffee, juice, water, and a snack will continue to be served to all guests, but at this time, additional food and drinks will are not available for purchase onboard.
  • Virgin will try to keep an empty seat between guests travelling alone, however, this may not always be possible.
  • All Virgin aircraft undergo a rigorous and thorough nightly cleaning procedure, which includes the disinfecting of seats, tray tables, armrests, window and shades, seatback entertainment screens, lavatories, galleys, doors and interior walls.
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Click here for more information.

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